What Happens When You Sign an Online Consumer Contract? Understanding the Fine Print


Understandng the Fine Print

OpenAI. (2024). Digital contract illustration without text [AI-generated image]. DALL•E.

The Legal Implications of Online Consumer Contracts

In today’s digital age, we often encounter online consumer contracts when signing up for a new app, making a purchase, or even browsing a website. Usually presented as terms and conditions, these agreements can seem like another obstacle to getting what you want.

Most people quickly scroll through them and click “I agree” without a second thought. However, it is important to realize that these online contracts are legally binding. That is why it is important to understand what you are agreeing to before you sign.

This article breaks down the legal implications of online contracts, explaining common clauses such as arbitration agreements, liability waivers, and data-sharing permissions, and discussing how they might affect you in the event of a dispute.

The Legal Implications of Clicking “I Agree”

When you click “I agree” or “I accept” on an online consumer contract, you enter into a legally binding agreement as if you had signed a physical document. While this process may seem simple, these contracts often contain terms that govern:

  • How disputes will be resolved
  • What rights you may be giving up
  • How your personal information will be used

It is important to familiarize yourself with these terms because you may unknowingly waive your right to sue or allow companies to use your personal data unexpectedly.

Case Law on Online Consumer Contracts

  • Specht v. Netscape Communications Corp. – The Second Circuit ruled that users must receive reasonable notice of terms for contracts to be enforceable. Hidden clauses, such as arbitration agreements, are not binding if users did not have clear notice.
  • Meyer v. Uber Technologies, Inc. – In contrast, the court ruled Uber’s terms enforceable because they were clearly displayed, and users clicked “I agree” knowingly.

These cases show that reasonable notice and user consent are crucial for enforceability.

Common and Standard Clauses in Online Consumer Contracts

A. Arbitration Agreements in Online Contracts

Arbitration clauses require disputes to be resolved through arbitration rather than court litigation. While arbitration can be quicker and less costly, it often favors the company.

  • Arbitration may limit evidence gathering and appeals.
  • Users should confirm whether arbitration is binding or non-binding.

Case Example: In Teta v. Go New York Tours Inc., the court emphasized that users must have clear notice and consent for arbitration agreements to be enforceable.

B. Liability Waivers in Online Consumer Contracts

Liability waivers, or disclaimers, often appear in online contracts to protect companies from lawsuits. For example, an online fitness program may require users to waive liability for injuries.

Key issues with liability waivers:

  • Often hidden in lengthy terms and conditions
  • Written in complex legal language
  • May restrict consumers’ ability to seek recourse

Case Example: In Gross v. Sweet, the New York Court of Appeals held that liability waivers must be clear, unambiguous, and not against public policy. Overly broad waivers may be invalid.

C. Data-Sharing Permissions in Online Contracts

Data-sharing permissions allow companies to share or sell user data such as browsing history, purchasing habits, and location information.

  • Users may unknowingly permit targeted advertising or third-party sales of personal data.
  • Privacy risks increase when data is not clearly disclosed.

Case Example: In People v. Sephora, Sephora faced penalties under the California Consumer Privacy Act (CCPA) for failing to disclose that it sold consumer data to third parties.

Practical Tips for Reviewing Online Consumer Contracts

  • Take Your Time – Read terms carefully, especially arbitration, liability, and data-sharing clauses.
  • Understand Arbitration Clauses – Confirm the scope, jurisdiction, and whether arbitration is binding.
  • Check Data-Sharing Terms – Review privacy policies and opt-out options if available.
  • Know When to Walk Away – If terms are overly restrictive, consider alternative services.

Conclusion: Protecting Your Rights in Online Consumer Contracts

Online consumer contracts are a staple of the digital era, but their legal implications can be significant. Clauses such as arbitration agreements, liability waivers, and data-sharing permissions can limit your rights and expose you to risks.

By carefully reviewing these contracts and understanding common provisions, you can make informed decisions, protect your legal rights, and avoid unknowingly giving up important protections.



The Effect of Tax Laws on Commercial Real Estate


Recently, the Supreme Court decided the landmark case South Dakota v. Wayfair, Inc., addressing whether remote sellers of goods and services can be required to collect and remit sales taxes imposed by the consumer’s state.[1]

According to S. 106, 2016 Leg. Assembly, 91st Sess. (S. D. 2016) [hereinafter “the Act”], remote sellers must collect and remit sales tax to the state in which the goods are sold.[2] Consequently, the State of South Dakota filed for an injunction requiring respondents to register for licenses to collect and remit sales tax.[3]

Respondents Wayfair, Overstock.com, Inc., and Newegg, online merchants selling goods such as furniture and electronics, moved for summary judgment, arguing that the Act is unconstitutional.[4] The Supreme Court therefore, granted certiorari to interpret precedent cases “in light of current economic realities.”[5]

Wayfair, online shopping | Tax and Commercial Real Estate | The Effect of Tax Laws on Commercial Real Estate
Wayfair logo

 

Commerce Clause and Commercial Real Estate

To decide the issue, the Court analyzed the Commerce Clause and revisited two precedent cases:

  • National Bellas Hess, Inc. v. Department of Revenue of Illinois (1967)

  • Quill Corporation v. North Dakota (1992)

Both rulings determined that an out-of-state seller’s ability to collect and remit tax depended on physical presence in the state.[6][7] For instance, if a seller only permitted catalog orders, it was not considered to have a physical presence. Consequently, many online retailers escaped sales tax obligations.

 

Core Principles of State Taxation and Commercial Real Estate

The Court emphasized two guiding principles:

  1. State regulations cannot disfavor interstate commerce.

  2. States cannot impose undue burdens on such commerce.[8]

Moreover, combined with the Commerce Clause, these principles help courts decide outcomes in cases involving state laws.[9]

In Complete Auto Transit, Inc. v. Brady, the Court held that a state can tax interstate commerce if the tax:

  • Applies to an activity with a significant connection to the state

  • Is fairly apportioned

  • Does not discriminate against interstate commerce

  • Is sufficiently related to state-provided services[10]

Thus, the Complete Auto test became central to the Court’s reasoning.

Physical Presence Rule and Commercial Real Estate

The “significant connection” requirement stems from due process, which demands that businesses have minimum contacts with the taxing state.[11] For example, in Miller Brothers Co. v. Maryland, the Court held that there must be a direct link between the state and the transaction it wishes to tax.[12]

However, the Court found that the physical presence rule was outdated and flawed in today’s digital economy. It unfairly advantaged online businesses without a physical presence in the state while simultaneously creating market distortions.[13][14] As a result, physical retailers bore heavier tax burdens, while e-commerce companies thrived without equal obligations.

 

Revenue Loss and State Impact

South Dakota and other states have faced massive revenue losses—between $8 and $33 billion annually—due to the Bellas Hess and Quill rulings.[15] As a result, South Dakota residents had to pay use tax on out-of-state purchases.[16]

Since South Dakota has no state income tax, sales tax revenue is critical for funding public services such as police and fire departments.[17] Moreover, some states, like Colorado, introduced notice requirements for remote vendors, signaling future challenges over defining physical presence.[18][19]

 

online shopping, e-commerce | The Effect of Tax Laws on Commercial Real Estate | Commercial Real Estate
Consumers have moved increasingly towards online shopping in the past few years due to convenience and efficiency

 

The Supreme Court’s Decision

The Court ultimately overruled Quill and Bellas Hess, holding that the physical presence rule was untenable.[20] Applying the Complete Auto test, the Court found that respondents had significant economic and virtual contacts with South Dakota. Nevertheless, it left open the possibility that another Commerce Clause principle could challenge the Act in the future.[21]

Therefore, the decision granted South Dakota the authority to enforce its tax collection law on remote sellers.

 

 

Chief Justice Roberts’ Dissent

Chief Justice Roberts dissented, acknowledging that Bellas Hess was wrongly decided but arguing that Congress, not the Courts, should determine interstate commerce rules.[22] Furthermore, he emphasized stare decisis and claimed any harm caused by the physical presence rule was declining over time.[23]

Roberts warned that the decision could burden small businesses, raising costs and reducing product variety.[24] He argued that Congress is better positioned to weigh competing business interests and avoid drastic policy changes with unintended retroactive effects.[25]

 

Broader Implications for Online Retail and Real Estate

This ruling has wide-reaching implications:

  • Commercial real estate benefit from leveling competition with online retailers.[26]

  • Large e-commerce players like Amazon—which did not collect taxes on third-party sales in all states—face new obligations. Consequently, after the decision, Amazon shares fell, and other online marketplace stocks were expected to follow.[27]

As a result, South Dakota can now require remote sellers with over 200 transactions or $100,000+ in revenue from state residents to collect sales taxes. Consequently, this decision may encourage other states to follow suit, potentially generating $13 billion in tax revenue nationwide.[28]

 

Amazon, e-commerce, online shopping | The Effect of Tax Laws on Commercial Real Estate | Commercial Real Estate
Amazon

 

Conclusion

The Supreme Court’s decision in South Dakota v. Wayfair, Inc., marks a turning point in online commerce and state taxation. By overruling outdated precedent, the Court opened the door for states to collect billions in lost tax revenue while reshaping the responsibilities of online sellers.

As the digital marketplace expands, future disputes will likely test the balance between fair taxation, interstate commerce, and small business protection.

 

[1] South Dakota v. Wayfair, 138 S. Ct. 2080, 2093 (2018).

 

[2] Id. at 2088.

 

[3] Id. at 2089; see U.S. Const., Art. I, §8, cl. 3.

 

[4] State v. Wayfair Inc., 901 N.W.2d 754, 759-60 (S.D. 2017).

 

[5] South Dakota, 138 S. Ct. at 2089.

 

[6] Id. at 2087-88. National Bellas Hess, Inc. v. Department of Revenue of Ill., 386 U.S. 753 (1967); Quill Corp. v. North Dakota, 504 U.S. 298(199).

 

[7] South Dakota, 138 S. Ct. at 2089.

 

[8] Id. at 2084.

 

[9] Id.

 

[10] Id. at 2085.

 

[11] Id. at 2093.  See Int’l Shoe Co. v. Washington, 326 U.S. 310, 316 (1945); Burger King v. Rudzewicz,  

   471 U.S. 462, 476 (1985).

 

[12] Miller Brothers Co. v. Maryland, 347 U.S. 340, 344-45 (1954); South Dakota, 138 S. Ct. at 2093.

 

[13] South Dakota, 138 S. Ct. at 2092.

 

[14] Id.

 

[15] Id. at 2088.

 

[16] Id.

 

[17] Id. at 2097.

 

[18] Id. at 2098.

 

[19] Id. at 2099.

 

[20] Id.

 

[21] Id.

 

[22] Id. at 2101.

 

[23] Id. at 2103.

 

[24] Id. at 2104.

 

[25] Id.

 

[26] Erin Stackley, Supreme Court Ruling in Wayfair Case a Win for Real Estate and States, RISMEDIA (August 12, 2018), http://rismedia.com/2018/08/12/supreme-court-ruling-wayfair-case-win-real-estate-sales/#close.

 

[27] Erin Stackley, Supreme Court Ruling in Wayfair Case a Win for Real Estate and States, RISMEDIA (August 12, 2018), http://rismedia.com/2018/08/12/supreme-court-ruling-wayfair-case-win-real-estate-sales/#close.

 

[28] Jeff Mengoli, The Impact of the Supreme Court’s Ruling in South Dakota v. Wayfair, BigCommerce, https://www.bigcommerce.com/blog/south-dakota-v-wayfair/.